Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM provides an exceptional user experience and equips your team with the tools they need to drives sales, helping them become more prepared, insightful, collaborative and productive. Actionable intelligence and process guidance provides a roadmap for sales teams to be more productive. Since each stage of the process is clearly defined, teams always know where they are and what steps need to be taken next to close more leads faster.

• Simplify internal processes
• Easily leverage data with interactive business intelligence tools for more strategic decision-making
• Connect with customers through a variety of communication channels including web conferencing and IM
• Be quick and mobile through increased adaptability in a browser or on a mobile device

Effectively managing the customer lifecycle—from marketing to sales to service—is critical to every company’s profitability and growth. Social integration provides customer service representatives with the tools they need to monitor conversations, manage cases more effectively and provide exceptional customer service.

• Centralized location to monitor documents, contacts, conversations and follow-ups
• Access schedules and communications through any mobile device
• Create an exceptional customer experience

Great businesses revolve around relationships. Microsoft Dynamics 365 is easily customizable to enhance relationships, drive operational excellence and increase business insights.

• Easily plan and execute campaigns
• Gain insight into the effectiveness of your marketing investments
• Drive business agility through real time social media analytics and monitoring tools
• Use Yammer to engage, collaborate and connect to your team