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BDO Digital is proud to be a Microsoft Solutions Partner. View our Microsoft Resource Hub to stay up to date on the latest technology and resources.
BDO Digital is proud to be a Microsoft Solutions Partner. View our Microsoft Resource Hub to stay up to date on the latest technology and resources.
Microsoft Dynamics 365 is a Customer Relationship Management (CRM) system provides organizations with the tools to spark sales, reduce costs and increase profitability by creating new ways to organize and automate business processes that build customer relationships and satisfaction. By delivering a comprehensive view into each customer, Microsoft Dynamics 365 enables teams to make quick and educated decisions about customers, providing an intuitive way to connect and build relationships.
Built-in connections to Microsoft 365, SharePoint, Azure, Teams and more. Leverage the power of Microsoft SQL Server, Windows Server and the .NET Framework for maximum performance.
Familiar user experience provide a consistent experience across devices.
Work seamlessly online or offline.
A secure cloud solution with managed upgrades, security and privacy.
Available as a cloud service or installed as an on-premise solution.
Flexible, scalable and extensible.
Microsoft Dynamics 365 CRM provides an exceptional user experience and equips your team with the tools they need to drives sales, helping them become more prepared, insightful, collaborative and productive. Actionable intelligence and process guidance provides a roadmap for sales teams to be more productive. Since each stage of the process is clearly defined, teams always know where they are and what steps need to be taken next to close more leads faster.
Effectively managing the customer lifecycle—from marketing to sales to service—is critical to every company’s profitability and growth. Social integration provides customer service representatives with the tools they need to monitor conversations, manage cases more effectively and provide exceptional customer service.
Great businesses revolve around relationships. Microsoft Dynamics 365 is easily customizable to enhance relationships, drive operational excellence and increase business insights.
BDO Digital is proud to be a Microsoft Solutions Partner. We are committed to helping you evolve in your digital transformation journey and drive your business forward. Please view our Microsoft Resource Page to stay up to date on the latest technology and resources.
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End users at the firm were being held back by obstacles to accessing important data, investment information, and research assets easily from within a single platform, limiting their ability to service clients efficiently. This manual process needed to be replaced with a CRM that could drive automation, efficiency, accuracy, and management visibility.
Migrating Dynamics CRM 365 to the cloud would help the firm to improve productivity while reducing operational costs. According to Forrester, migrating on-premises deployments of Dynamics AX to Dynamics 365 in the cloud can help improve productivity of back-office operations staff by 3% and 9%, and an average of 10% across all employees.
Customer Relationship Management (CRM) is evolving quickly. Stay on track with BDO Digital's CRM consulting services. Start with a comprehensive analysis.
BDO Digital can help your organization optimize data and enhance marketing efforts. We provide services that facilitate a variety of tasks, from data deduplication to enrichment.
Our consultants offer customized assessments, reports and recommendations that will allow your organization to measure and improve your bottom line.
We deliver award-winning support to help you run like a well-oiled demand generation machine.
From deployment to ongoing support, we will empower your organization to leverage the capabilities of your CRM and marketing automation systems.
From assessments to training, our services will empower your team to accomplish business goals and spark growth.
We have the experience and expertise to optimize your current processes, provide training and make recommendations to generate more leads and conversions.
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We guide you along every step of your digital marketing journey and work side-by-side with your teams to help take advantage of best-available marketing technologies.