At Flintech, we take your privacy very seriously. This Policy is designed to tell you how we collect and use “personal information” (as defined below) so you can make an informed decision about using our Site. Please read this statement before using our Site or submitting any personal information to us. We reserve the right to change the provisions of this Policy at any time, but we will alert you that changes have been made by indicating on the Policy the date it was last updated. Your use of the Site following the posting of such changes or revised policy shall constitute your acceptance of any such changes and your consent to the sharing of any personal information as described in the revised Policy, whether such personal information was collected prior to or following such revisions. We encourage you to review this Policy whenever you visit any of our Site to make sure that you understand how any personal information you provide will be used.
As used herein, the term “personal information” means information that specifically identifies an individual (such as a user’s name, address, telephone number, e-mail address, credit card or other account number) or that is associated with an identifiable person (such as demographic information or information about a person’s activities when such information is linked to personally identifying information). Personal information does not include “aggregate” information, which is data we collect about the use of the Sites or categories of Site users, from which any personal information has been removed. For example, information that forty-seven percent of the Site’s registered users identify themselves as male, but without identifying any specific individuals as male, is aggregate information. We collect aggregate data for a number of purposes, including to help us understand trends and user needs so that we can better consider new publications, products and services, and tailor existing publications, products and services to user desires. This policy in no way limits or restricts our collection of aggregate information.
Personal information may be collected in a number of ways when you visit our Site. At several places on our Site, we may collect certain personal information you voluntarily provide to us. For example, if you register for the Site, download our content, send us an email, respond to a survey, register for an event, submit a comment or apply for a job through the Site, we may collect personal information such as your name, address, phone and email and other contact information, as well as demographic and other personal information. Personal information may also be collected if you provide it in connection with participating in forums or other interactive features of the Site.
We also collect information using ‘Cookies’. You can find out more about this in the ‘Cookies’ section below.
In general, we use personal information we collect to facilitate your use of the Site, to process your requests or transactions, to provide you with information, products and services you request, and for the purposes for which the information was provided. We may also use personal information to inform you about other products, services, documents, publications, information, promotions and events we think will be of interest and to administer and assist us with the operation of the Site and of our business.
We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we have about you. In such cases, this Policy governs our use and disclosure of such information. You may opt out of having us use your personal information for marketing purposes as set forth below under “What choices do you have regarding the use of your information?”
We have set out further details as to the way in which we use your personal information, and our lawful basis for doing so, below:
|Personal Information used||Purpose||Lawful basis|
|Business contact information, such as your name, job title, phone number, email address and other contact information.||To send you a welcoming email and to contact you about your use of the Site, such as for administrative purposes or to provide you with customer service.||Consent|
|To request feedback and to enable us to develop, customise and improve the Site and our publications, products and services.||Legitimate Interests|
|To provide you with the services, products or information you requested and to complete any transactions in connection therewith.||Consent; Contractual Necessity|
|To respond to your emails, submissions, comments, requests or complaints.||Consent|
|To contact you about our products, services, training, activities promotions or special events or offers and for other marketing, informational, product development and promotional purposes.||Consent; Legitimate Interests|
|To notify contest winners.||Consent|
|For the specific purpose for which the information was provided.||Consent; Legitimate Interests; Contractual Necessity|
|Log and usage data as well as data from support queries (for instance, diagnostic, usage, and performance information collected when you use our Site. This may include the Internet Protocol (IP) address, your location, device information, browser type and settings and information about your activity on the Site (such as the date/ time stamps associated with your usage). This may also include instances where you have received IT support with the Site’s functionality.)||For the management and security of the Site, to provide Site functionality and performance, and to help us improve our Site.||Legitimate Interests|
Who do we share your information with?
From time to time, we need to share your personal information with third parties, for example, with:
Where we share your personal information with third parties, we take steps to ensure that they protect your personal information and treat it carefully.
Your personal information may also be transferred to other third parties (where permitted under applicable law) if we sell, merge, purchase or transfer any part or all of our business or assets.
We endeavour to secure your personal information from unauthorised access, use or disclosure by putting into place appropriate procedures to safeguard the information we collect through this Site. For example, your account information is accessible online only through the use of a password and access to passwords are restricted to appropriate personnel. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately by emailing us at webmaster@Flintech.com if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.
We endeavour to secure your personal information by encrypting the Site and using secure, encrypted platforms to store your personal information.
We store your personal information in New Zealand. This means that we may transfer your personal information from the United Kingdom and/or the European Union to servers or databases inside New Zealand (which has been deemed ‘Adequate’ by the European Union and the United Kingdom). Please note that data may also be stored on multiple servers and so multiple locations, including third-party server providers such as Microsoft Azure Cloud, Marketo and D365. Data stored on the Azure Cloud will be kept on servers located in New Zealand, Australia or North America.
Regardless of where your personal information is stored, we treat all personal information in line with applicable law, and this Policy.
You may “opt out” of receiving marketing or promotional communications from us or from having us share personal information with our marketing partners by emailing us at optout@Flintech.com or updating your preferences on our subscriptions page.
Your Data Rights
Depending on your location, you may also have the following rights
In addition, Site visitors in the UK and EU may specifically have the following rights:
If you wish to exercise the rights described above (if they are applicable to you, based on your location), please contact us at webmaster@Flintech.com. Please note that we may not always be in a position to comply with your request. In certain circumstances, we may not be able to remove or change certain information, even in the event an account is closed. For example, we may be required to retain certain information, such as credit card billing information, for a certain period of time, and it may be necessary to retain certain information in order to complete any services or transactions with us.
Finally, you have the right to complain to the data privacy regulator in the country where you live.
We will retain your personal information for as long as required to perform the purposes for which the data was collected. For instance, if we are providing you with services, we will retain your personal information for the duration of our relationship with you. For example, we may be required to retain certain information, such as credit card billing information, for a certain period of time, and it may be necessary to retain certain information in order to complete any services or transactions with us.
In addition, we may be required to retain personal information in order to comply with tax and company laws and regulations, as well as statute of limitation periods.
In some instances, you may also withdraw your consent from us keeping your personal information or request deletion of your personal information gathered from the Site, and we may delete data on that basis (See the ‘’What choices do you have regarding the use of your information?’’ section above’).
What are cookies?
Cookies are small data files that are stored on a user’s hard drive at the request of a Web site to enable the site to recognise users who have previously visited them and retain certain information such as customer preferences and history. When you visit our Site, some information is automatically collected through the use of log files, such as your computer’s Internet Protocol (IP) address, your computer’s operating system, the browser type, the address of a referring web site and your activity on the Site. We use this information for purposes such as analysing trends, administering the Sites, improving customer service, diagnosing problems with our servers, tracking user movement, and gathering broad demographic information for aggregate use. We also automatically collect certain information through the use of “cookies.”
We use the following third party analytics and advertising features on our Site:
This technology allows third-party vendors, including Google, Facebook, HubSpot and Marketo to reconnect with visitors who have already visited our Site to provide targeted Search and Display Network advertising and/or provide a consistent repeat visitor experience. Wherever possible, information generated by these cookies are anonymised as part of these third-party data protection provisions and are not combined by any other data. If we combine cookies with or link them to any of the personally identifying information, we would treat this information as personal information. For example, information collected by Marketo cookies is not anonymised and therefore we treat this as personal information.
However, if a browser is set not to accept cookies or if a user rejects a cookie, this will not alter user experience on the Site.
If you have any questions or comments about this Policy or the practices relating to this Site, please contact us at webmaster@Flintech.com, and we will endeavour to respond to your inquiry.
In lieu of email, you may also contact us by mail at the following address:
251 Little Falls Drive
Wilmington Delaware, 19808-1674
+1 844 876 4276